I used to be on AA flight 487 yesterday going from San Diego to Charlotte. I just wish to praise a flight attendant that went beyond the each day routines of her occupation. She was so well mannered & helpful and prepared to share her ordeals together with make me really feel much more cozy.
Future, we would like to reassure you that we recognize all suggestions. We Fortunately share compliments with the employees who receive them. Please rest assured that we are devoted to answering every single complaint we get, along with a agent from our Division can get back for you immediately.
I am really unsatisfied with the customer service!!! I do think it was cheaper for yourself to do this to me than to run the flight which i was originally on, since the flight wasn't entire.
I am astonished at The shortage of purchaser service at American Airways. I had been a flight attendant for thirty a long time and took terrific delight while in the education I been given from American. On the current trip I watched a passenger and agent argue about which a person was ruder. There isn't a evident enforcement of grooming procedures everywhere in the corporate.
I flew to Eire on 9/15/15 and returned on 9/25/fifteen. This was my to start with Global flight and my first the perfect time to fly in a few years. The personnel were being wonderful as well as the foodstuff was great. Convenience on the way around was Okay as I had an aisle seat but was in the middle of five seats to the return flight and the person’s chair before me was each of the way again (appeared slightly even further back than some) and I had been unable to view motion pictures as it was much too shut and could barely put my tray down to try to eat. When returning, I kept looking ahead to my bag and it just wasn’t there so went for the counter and check with.
I might have not imagined I might have stolen merchandise from our luggage. At this minute I'm quite upset regarding how your employees with the airport in Cancun went via my luggage and stole 2 bank cards and utilised them. I am having to wait to employ our accounts due to this For additional then a week. I also been given a call yesterday from my city library pertaining to a one that named them to request me if I had shed things.
I booked a trip to Cabo,Mx.with AA holidays.On the returned trip we had been booked with USAir.the flight was cancelled because based on the agent there was no plane to fly us again to Monterey.We had to spend
To the returning flight we checked in and the team greeted us and seemed quite Skilled. Of course until finally we go to the counter. The younger man was very inexperienced. The agent close to him stated that we place the wrong ticket on one among our 8 luggage. They two gentlemen couldn't get the job done it out and in essence told us anything was ok.
If I can do that, why can’t do that? Listed here’s a suggestion. Considering that the brokers can not see USAIR, Why don't you give them usage of the online world to allow them to see available USAIR flights? There were many USAIR flights that would have taken care of at the least half of your people that required to flights.
I discover it horrible to get my baggage go missing in Miami on both of those leaving and returning flights. I count on to become contacted quickly on how we can come to an settlement about this. I see here now will probably be performing a comply with up.
American airlines neglected to give me healthcare aid Once i questioned for it. The staff mentioned that since I didn’t make preparations for support they couldn’t help me. Like I knew I was gonna Use a health care emergency. Get real American Airways and start caring about your shoppers.
I can't receive the complaint part of the American Airways Internet site to operate. So this is the only location i can discover to submit my information right before mailing it for the cooperate Business office.
Depending on this expertise I am able to only conclude that this exercise appears to generally be company as standard for American Airways, especially soon after witnessing symptoms about not removing cots from specified spots. How can a business justify possessing around 50 Grown ups slumber on cots within an airplane terminal? This must be a priority for the hearth Marshals!
I traveled not long ago on the Airways and seasoned a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Performing and because of my bronchial asthma it had been scorching and I felt amusing.